FAQ

Mercury is a next-generation cryptocurrency exchange designed for fast, secure, and transparent digital asset trading.

Mercury operates as a centralized exchange with advanced security architecture and transparent custody mechanisms.

Mercury supports major cryptocurrencies such as BTC, ETH, USDT, and gradually expands the list of available trading pairs.

Yes, registration is required to access trading, balances, and advanced platform features.

Yes. To comply with regulatory standards and ensure platform security, all users must complete identity verification.

KYC verification usually takes from a few minutes up to 24 hours, depending on document quality and review load.

Mercury uses multi-layer security, cold wallet storage, encryption, and continuous monitoring to protect user funds.

Yes, user funds are stored securely with a combination of cold and hot wallets.

Mercury offers competitive trading fees with a transparent structure.

Fees depend on the blockchain network and are shown before confirmation.

Transaction speed depends on the blockchain network, Mercury processes requests instantly.

Yes, Mercury is fully responsive and mobile-optimized.

Yes, Mercury provides a secure API for algorithmic trading.

Market and limit orders are supported, with more planned.

Yes, liquidity is aggregated from multiple sources.

Yes, complete trade history is available in your dashboard.

You can securely reset your password via email verification.

Mercury is available in most regions, except restricted jurisdictions.

Support is available via support@mercury.world.

Yes, Mercury is designed for both beginners and professional traders.

What is Mercury?